FAQs related to Norton Antivirus

 With cybercrime at surge these days, Antivirus installation is becoming a mandatory option for the users. The smart coders today code programs that are highly persistent and can penetrate your device from any source without your knowledge. That is why there is a requirement to install a competent Antivirus like Norton to defend malicious coders’ ill-intents. Norton offers various protective features capable of keeping your devices away from the malware-attack and other forms of digital threats. Apart from all this, Norton offers different subscriptions that cover multiple devices with different operating systems. 

Although Norton has a user-friendly interface, it is less likely that you might encounter any trouble while running the software. Still, here are a few of the common queries that our users frequently ask. Go through them along with their solutions.

FAQ 1: I want to update payment details in my Norton account. How do I do it?

It is essential to update the payment details in your Norton account to continue the Norton services. Go through the steps and update the details in no time:

• Log in to your Norton account.
• Go to the ”Billing Information” tab and enter the information that you want to update carefully.
• Check against the ”I am not a robot” CAPTCHA.
• Now, click the ”Save” button.
• A message showing ”Update successful” will appear once you save the changes. 
• You will receive a notification on your registered ID to confirm the changes.

FAQ 2: I don’t have Norton installed on my device. How do I check the subscription?

Find the subscription date by going through the following process:

• Log in to your Norton account to check the Norton subscription. 
• Then go to the ”My Subscriptions” section given under your name on the screen. 
• Find the subscription validity in the ”Protection continues until…” section. 
• If required, you can download the purchased Norton product from your account.

FAQ 3: I want to cancel the Norton trial, so I don’t get charged. How can I do it?

Suppose you are using the trial version and do not want to proceed with the paid version, exit from your trial period. Remember to do it before the period expires. The free period lasts for 30 days. The option to opt-out is available on your Norton account, or you can contact the support team.

FAQ 4: How can I remove my child’s profile from Norton Online Family members?

If for any reason, you have to delete your child’s profile from the Norton Online Family members, the following steps will guide you through it:

• Log in to your Norton Online Family account.
• Tap the ”settings” tab.
• Click on the icon of the child’s profile.
• Now tap the ”Go” option in the profile section.
• Click on the ”Remove child” option from the profile.
• Now, click the ”OK” option present in the confirmation box.

FAQ 5: I keep getting the error ”8504, 104” while the Norton is running. What does it mean? How do I resolve it?

The error ”8504, 1O4” could occur due to the two possible reasons;

• If the Norton installation has failed or fails to upgrade the Norton to the latest version. You can resolve the error by using the Norton Removal Tool.
• Suppose another security software is already installed on your device. You can fix the problem by uninstalling any non-Norton security tool from your device. Find the list of such software under the ”Installed Programs” in your ”Control Panel.” 

You will get a notification from Norton if your graphic adapter needs an update too.

FAQ 6: What is Norton SafeCam?

Norton SafeCam is one of the protective features of the Norton antivirus software. It ensures security when you are using the webcam on your devices. No malicious application or program can access your webcam. These applications poses a potential threat once they enter the webcam and can ruin your reputation. The programmers running these suspicious programs can try to extort money from you. Norton SafeCam keeps such programs away from your device and does not allow them access to your webcam.

FAQ 7: I want to replace Norton Security with Norton 360?

If your Norton Security’s active subscription is going on and you want to replace it with Norton 360, then, first of all, turn-off the auto-renewal mode for Norton Security. Then purchase the Norton 360 and download it to begin the installation. The installer will automatically remove the Norton Security and install the Norton 360.

FAQ 8: What are the latest versions of Norton?

For Windows, the latest is version number 22.20.5.39. The same version applies to Norton Security products which are:

• Norton 360
• Norton Internet Security
• Norton Security
• Norton Antivirus
• Norton Security Online

For Mac, the latest is version number 8.5.10 Build 9.

You will get the updates either via Automatic LiveUpdate or manual LiveUpdate.

Source :- https://a3setup.co.uk/faqs-related-to-norton-antivirus/